Money and Debt

If you need advice around money, budgeting or debt, there are a number of organisations waiting to help.

Citizens Advice Bureau

CAB provides free, confidential and impartial advice and campaign on big issues affecting people’s lives. Their goal is to help everyone find a way forward, whatever problem they face, including financial difficulty and debt.

If they are closed due to COVID, please advise on telephoning using these numbers:

Telephone for debt enquiries:

0115 945 3989

Telephone for housing enquiries:

0115 945 3970

Telephone for consumer enquiries:

0808 223 1133

Telephone for help with Universal Credit:

0800 144 8444

All other enquiries:

0300 330 5457

Step Change debt charity

Step Change provides free, confidential and expert debt advice and money guidance, recommending the best solution or service for your circumstances. They support you while you deal with your money worries, for as long as you need help, and they also campaign on your behalf to reduce the risk of problem debt and the harm it causes. Telephone-based.


0800 138 1111

Phone lines are open:

Mondays to Fridays 8.00am to 8.00pm

Saturdays 9.00am to 2.00pm

Step Forward Money Advice

Step Forward offers free, confidential debt advice and money management support. In-person support. They also offer Step Forward Employability, providing training and support for people seeking work.


0115 988 7069 or 07595 002212

Phone lines are open:

Mondays to Fridays 9.00am – 5.00pm